Technical Support
Ensuring the smooth operation of your security system will always be our top priority. For this reason, we focus on resolving as quickly as possible - usually in 24 hours - any problem that may arise.
Preventive Maintenance
We undertake the preventive maintenance of your security system at specified periods,
so that it will not let you down when you need it most!
Remote Alarm Control
Would you like to control your alarm system from anywhere using your smartphone or tablet?
It can be done easily and reliably!
Remote Video Surveillance
The installation of security cameras, combined with our app on the computer, tablet or smartphone, allows you to monitor your premises in high quality resolution, day or night, quickly and easily... from anywhere.
All Day Secure allows you to move freely in your home between all external and internal spaces, while your system is permanently armed!
Central Monitoring Station
A central station provides services which, combined with the alarm system, greatly improve the security of your premises, i.e. your home, office, retail shop or industrial site. Our central station, always equipped with state-of-the-art hardware and highly experienced staff, provides, among other things, the following services on a 24-hour basis:
1. Daily technical control
Our central station monitors the installed alarm system through the telephone line in order to detect problems such as power failure, low batteries, telephone line failure, equipment malfunction and loss of communication.
2. Accurate notification
The central station notifies the people specified as responsible in order of priority in case of failure or alarm. Detailed information is crucial to distinguish between false alarms and real burglaries.
3. Panic button activation
Should the user press the panic button using a keyfob or a keypad, the central station receives the signal instantly and follows the specified protocol to respond to the emergency situation.
4. Alarm disarm under threat
Should the user activate the threat code (alarm disarm under threat), the central station receives the signal instantly and follows the specified protocol to respond to the event.
5. Notification of the police
When needed, the central station notifies the police in the event of an alarm signal. All calls are recorded.
6. Kerveros live service
With this new service, users can receive all signals (arming - disarming, power loss, low batteries, loss of communication, other failures etc) on their computer or their smartphone wherever they are.
7. Data retrieval
It is possible to retrieve data from the alarm system up to 6 months later.
8. Power failure notification
The monitoring station notifies the owners in case of power failure since it can be the result of sabotage.
9. Time schedule control service
The time schedule control service allows you to manage the security of your business. The alarm receiving center will call the person specified as responsible, each time there is a violation of the predetermined time schedule.
1. Emergency response
In the event of an emergency, one of our patrol cars, properly equipped and with trained staff, immediately approaches the site to verify the incident, to collect on-the-spot evidence and to notify the police and the owners.
2. Patrols
We perform patrols for potential intrusion, damage or other signs of burglary or forced entry.
3. Visual Confirmation (e-monitoring)
We provide visual alarm confirmation through real time access to the client's cameras.
4. Electronic patrol
We provide visual patrol of the premises through the client's cameras at regular intervals.
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